Water Waste

City and county ordinances as well as your water provider's Service Rules prohibit water waste. Some violations for which you may be assessed a water waste fee include:

• Any water that sprays or flows off your property
• Watering outside of assigned watering day
• Failure to comply with drought restrictions
• Using sprinklers from 11 a.m. to 7 p.m. from May 1 through Sept. 30
• Failure to repair a malfunction in your irrigation system or supply line within 48 hours
• Failure to discharge swimming-pool or spa drainage into a public sanitary sewer, if available

How the SNWA handles water waste reports

When someone reports water waste to SNWA, we forward the complaint to the member agency that serves as the water provider for the property that is reported.

A representative from the appropriate water agency contacts the property owner to inform the customer of the water waste problem. The customer is given time to correct the problem. If the water waste continues, the water provider may issue a citation that requires a mandatory court appearance, or the provider may charge a water waste fee on the customer's water bill.

You can help curb water waste by reporting violations. Call the SNWA Conservation Helpline at 258-SAVE, or fill out our water waste form. Contacts are confidential.